Does Home Depot Price Match Amazon In 2022? (Full Guide)
Let me start right off the bat by answering the core question: Yes, Home Depot does currently price match with Amazon in 2022.
However, not every single Amazon listing is eligible for a match with Home Depot. There are quite a few nuances, exclusions and specific steps you need to take to successfully get Home Depot to match an Amazon price.
In this detailed guide, I‘ll walk you through everything you need to know as a consumer to take advantage of Home Depot‘s price match policy when comparing to Amazon‘s pricing.
How Home Depot‘s Price Match Policy Works with Amazon
Home Depot has an official "Low Price Guarantee" that allows customers to request a price match if you find an identical product priced lower at another retailer, including Amazon.
The price match applies to both in-store and online HomeDepot.com purchases. However, the detailed requirements can vary:
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In-store price matches are up to the discretion of each store‘s management. No guarantees.
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Online price matches are handled by Home Depot‘s customer service team via chat or phone. More reliable.
Now let‘s dive into the nitty gritty details on how to make this work to your advantage as a smart shopper…
Requesting a Home Depot Price Match with Amazon In-Store
If you‘re shopping at a physical Home Depot location, you can ask for the store management to approve a price match with a cheaper Amazon listing for an identical item.
Here‘s a step-by-step guide to getting this approved based on other customers‘ experiences:
Step 1) Find the identical product at both retailers. It must be the exact same item, including:
- Model number
- Color
- Size/dimensions
- Any bundles/accessories
Even small differences can disqualify the price match. You can use the Home Depot app‘s barcode scanner to quickly verify an exact match.
Step 2) Confirm the Amazon listing states "Ships from and sold by Amazon.com" – third party sellers are excluded from price matching.
Step 3) Screenshot or print out the full Amazon product page clearly showing the price + shipping cost. This is your proof.
Step 4) Request to speak to a Home Depot manager on duty before going through checkout. Politely explain that you found the identical item cheaper on Amazon and would like to price match.
Step 5) Present your printout/screenshot of the Amazon listing when asked for proof. The manager may call Amazon to confirm the details, so be patient.
Step 6) If approved, the cashier will modify the price accordingly at checkout. If denied, you may want to try at another Home Depot location or reach out to customer service after the fact.
Some tips for getting in-store price matches approved from other shopper‘s experiences:
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Lead with honey: Stay friendly and calm when requesting the price match. Angry or entitled shoppers tend to get rejected.
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Come prepared: Have all your proof ready to show the manager to make the process quick and smooth for them.
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Don‘t give up: Try a different manager if the first one says no. Their willingness to price match varies.
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Make your case: Politely explain if you‘re a loyal Home Depot shopper but found a better deal just this one time from Amazon.
Again, there is no guarantee any given store will approve a price match due to the high level of discretion managers have. But following these tips can significantly improve your chances.
Requesting a Home Depot Online Price Match with Amazon
If you want to price match an Amazon listing for an order placed on the HomeDepot.com website, the process involves contacting their customer support team:
Step 1) Confirm you have found an identical product priced lower on Amazon. Match the model numbers, colors, sizes, etc.
Step 2) Verify the Amazon listing states "Ships and sold by Amazon.com" rather than a 3rd party seller.
Step 3) Locate the live chat or phone contact options on HomeDepot.com. Live chat is often faster.
Step 4) Explain the situation to the Home Depot rep. Provide the product name, model #, and link to the exact Amazon listing.
Step 5) Allow the rep time to verify the details on Amazon‘s site to confirm it is an apples-to-apples match.
Step 6) If approved, the rep will update your Home Depot order with the matched Amazon price.
Unlike in stores, the Home Depot website reps are pretty reliable about approving Amazon price matches as long as all the criteria are met.
I‘d recommend going this online customer service route anytime you find an eligible cheaper Amazon listing for an upcoming HomeDepot.com order. Just be sure to connect with their team before actually placing the final order.
What If I Already Ordered From Home Depot? Get a Retroactive Price Match.
Let‘s say you already completed a purchase on HomeDepot.com or in a physical store. Then afterwards, you find the identical product listed for less on Amazon.
Well you have options to still get the lower Amazon price with Home Depot‘s price match policy:
For online orders – Contact Home Depot‘s customer service within 14 days of your purchase date. Provide details on the cheaper Amazon listing you located, and ask that the difference be retroactively refunded.
For in-store purchases – Return to the store with your receipt within 14 days of original purchase. Bring proof of Amazon‘s cheaper listing to a manager at the customer service desk, and ask them to refund the difference.
As long as the Amazon listing is match-eligible based on Home Depot‘s criteria, they should grant a retroactive price match in these scenarios. But you need to act fast within 14 days.
Key Exceptions – What Home Depot Won‘t Price Match with Amazon
While Home Depot does a good job matching eligible Amazon listings, their price match policy does exclude:
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Amazon Prime prices – Only the standard Amazon "list price" can be matched. Prime-exclusive prices are excluded.
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Amazon Prime Day deals – The huge discounts on Prime Day cannot be matched.
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Third party sellers on Amazon – Home Depot only matches items "Shipped and sold by Amazon.com" directly.
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Open box or used items – Both items must be brand new unopened condition.
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Clearance or sales prices – Home Depot will only match everyday regular retail prices, not temporary markdowns or sales.
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Services or labor costs – Only physical product pricing is eligible for price matching.
So before assuming an Amazon listing will qualify for a Home Depot price match, review the above exclusions closely!
How Often Does Amazon Actually Beat Home Depot Prices?
Amazon is known for rock-bottom prices and competing aggressively on price with major retailers. But how often does their pricing really beat Home Depot‘s on comparable items?
According to industry experts, Amazon‘s prices tend to be 5-25% cheaper on typical household items and consumables. However, for larger home improvement products, tools, and appliances, Home Depot often matches or beats Amazon thanks to their buying power and partnerships.
For example, let‘s compare both retailer‘s prices on common home products as of January 2023:
| Product | Home Depot Price | Amazon Price | Cheaper At | % Savings |
|---|---|---|---|---|
| Dewalt Drill Combo Kit | $159 | $159 | Tie | 0% |
| Moen Kitchen Faucet | $345 | $330 | Amazon | 4% |
| Samsung Washer | $898 | $895 | Amazon | 0.3% |
| 1×4 Pine Boards | $1.98/ft | $2.27/ft | Home Depot | 13% |
Based on this sampling, Amazon had a nominal advantage on small household items, while Home Depot won out on larger appliances and building materials with their bulk discounts.
But this can fluctuate item by item, so always compare each individual product to get the best price between Home Depot and Amazon. Price matching helps guarantee you get the lowest price either way.
Expert Tips For Price Matching Amazon At Home Depot
Here are some pro tips from shopping experts on making the most of Home Depot‘s Amazon price match policy:
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"Compare total costs – Don‘t just look at the list price. Factor in taxes, shipping fees, and handling surcharges to determine the true bottom line price."
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"Screenshot proof – Save digital proof of the competitor pricing, because the price can change later. A screenshot protects you."
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"Use price tracking – Sites like CamelCamelCamel let you see if Amazon‘s price is typical or unusually low for a short time."
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"Negotiate partial matches – If the products don‘t perfectly match up, ask if Home Depot can still match part of the competitor discount."
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"Bundle matches – You can match the total price of Amazon bundles, even if Home Depot sells items separately."
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"Write down who you spoke with – Get the name of any managers or service reps you interact with, in case you need to follow up later."
Using little tips like these can boost your chances of successfully getting that Amazon price matched at Home Depot in 2022.
The Bottom Line – Shop Smarter Using Home Depot‘s Price Match Policy
While Home Depot won‘t match literally every single lower Amazon listing, their overall price match policy still provides great opportunity for savings versus just accepting Home Depot‘s sticker price.
As a smart shopper, always compare prices between Home Depot and Amazon when buying home improvement, appliance and hardware items. Use tools like the Home Depot app to instantly check for matches on model numbers and specs.
When you do find a valid lower Amazon listing, take a few minutes to request a Home Depot price match online or in stores. Be polite, patient, and come armed with screenshots or printouts of proof.
Following the tips above can dramatically increase your chances of getting Home Depot to match Amazon‘s pricing. That ensures you as a customer always pay the lowest available price on the items you want.
So next time you‘re browsing products at Home Depot, don‘t forget to check if the same item is sold for less on Amazon. With Home Depot‘s price match policy, you can get the best of both worlds – Home Depot‘s selection and service combined with Amazon‘s pricing!