Honey Not Working On Amazon In 2023? Here‘s 11 Fixes To Save You Money Again

Have you been using Honey to save money on Amazon, only to find it suddenly stopped working? I know how frustrating that can be when a money-saving tool fails.

Don‘t worry – I‘ve got you covered! I extensively researched this issue and have 11 proven solutions you can use to get Honey working again on Amazon.

In this detailed guide, I‘ll explain exactly why Honey might not be working, and walk you step-by-step through troubleshooting fixes to try from your browser. Read on to finally get those Amazon coupon codes popping up again!

Why Might Honey Not Be Working on Amazon?

Before jumping into fixes, let‘s briefly look at reasons why Honey may have stopped working when you shop Amazon:

• Server outages – Like any software, Honey can have temporary technical issues on their end disrupting service. This often resolves itself soon.

• Conflicts with other extensions – If you have lots of extensions installed, they can sometimes interfere with each other.

• Amazon blocks the extension – Amazon may attempt to block tools like Honey that automate parts of checkout. It‘s an ongoing cat-and-mouse game.

• Not on checkout page – Honey is designed to only activate during checkout when coupon codes can be applied. It won‘t work when just browsing.

• Account problems – If you‘re logged out of Honey in your browser, it can‘t access your account to find savings.

• Outdated extension – An old extension version may lack compatibility with the newest Amazon site design.

These issues are all solvable with a few simple troubleshooting steps. Keep reading to learn how!

How Many People Use Honey?

Before I get into fixes, let me give you some background on Honey.

Honey is used by over 17 million people as one of the most popular browser extensions. It‘s designed to automatically find and apply coupon codes at checkout on 30,000+ shopping sites.

According to Honey‘s own data, the average user saves around $126 per year thanks to automated coupon application. However, heavy shoppers can save much more.

How Does Honey Work?

Here‘s a quick overview of how Honey works its money-saving magic:

• You install the Honey browser extension from their website. It‘s available for Chrome, Firefox, Safari and Edge.

• When you begin checkout on a compatible site, Honey scans the page for any available coupon codes or discounts.

• If it finds a working code, it will automatically apply it for you! This part is so handy.

• You then complete checkout as normal with the Honey discount. The price automatically drops when you apply the code.

• Honey makes money from commissions when you purchase through its linked coupons. So it‘s designed to get you the best savings.

Simple enough, right? Now let‘s get into those fixes to get Honey running again!

Reload Your Amazon Webpage

The very first troubleshooting step is so simple – just reload the Amazon page you‘re on! This restarts the browser and all extensions, clearing out any temporary glitches.

To reload, click the circular refresh icon in your browser, or press F5 on your keyboard. Then load your cart and check if Honey appears.

Reloading the page fixes surprising number of browser issues, so try it first before anything else. If Honey still doesn‘t show up, move on to the next steps.

Double Check You‘re at Amazon‘s Checkout Page

Here‘s a super common reason Honey may not be working on Amazon – you aren‘t yet on a checkout page.

The key to understand is that Honey is programmed to only activate during checkout when you can apply a coupon code. It will remain dormant when browsing regular product listings before checkout.

So first off, make sure you have items in your cart, and navigate to the checkout screen where you enter shipping details and payment info. This is often the page where you see order total, tax, etc.

Once you‘re definitely on a checkout page, Honey should light up if it‘s still functional. If you were on the product browse pages before, advancing to checkout is an easy fix.

Restart Your Browser

If reloading the page didn‘t work, the next step is to fully quit and restart your web browser. Restarting forces all processes to stop and resets any corrupted data.

Here are simple steps to restart for popular browsers:

Chrome

• Click the 3 vertical dots in the top-right > Exit/Quit Chrome

Firefox

• Click the 3 horizontal lines in top-right > Quit Firefox

Safari

• Click Safari in the top menu bar > Quit Safari

Microsoft Edge

• Click the 3 dots icon > Exit

Once your browser has fully closed, reopen it again. Go back to Amazon, proceed to checkout, and see if Honey kicks in. Restarting your browser clears up all types of issues, so it‘s a worthwhile step to try.

Log Out and Back Into Honey

Logging out and then back into your Honey account can force a fresh sync with their servers, resolving any account or login problems:

• In your browser, click the Honey button to open the popup
• Click your profile icon in the top-right
• Choose "Log out of Honey"
• Close the browser completely, then re-open it
• Return to Amazon, and log back into Honey with your credentials

This refresh makes sure your account details are current. Honey should now recognize you again during checkout.

Disable and Re-Enable the Honey Extension

If Honey still won‘t work, try turning the extension off and on again. Think of this as "resetting" Honey in your browser:

Chrome

• Click the 3 dots > More tools > Extensions
• Find Honey and toggle the switch OFF, wait a few seconds, then back ON

Firefox

• Click the 3 lines > Add-ons
• Find Honey and use the toggle to turn it OFF, pause, then ON again

Safari

• Click Safari > Preferences > Extensions
• Uncheck Honey to disable it, pause, then re-check it

This forces your browser to reload the extension files and settings. Quirks with old cached data can cause issues, so a reset often helps.

Update to the Latest Honey Version

Make sure you have the most up-to-date Honey extension installed. An outdated version may have compatibility problems or lack features for the newest Amazon site.

Here‘s how to update Honey:

Chrome

• Click 3 dots > More tools > Extensions
• Click Details below Honey
• Press "Update" if a new version is available

Firefox

• Click 3 lines > Add-ons
• Click the More button by Honey
• Choose "Check for updates"

Safari

• Honey should auto-update on its own. But you can check by clicking Safari > Preferences > Extensions to confirm.

Updating Honey ensures maximum compatibility with Amazon‘s design and functionality. New versions fix bugs and optimize performance.

Try Disabling Other Browser Extensions

If you have numerous extensions installed, they can potentially conflict with Honey and stop it from working properly.

As a test, try temporarily turning off your other extensions, then check if Honey starts working again. This can isolate if there‘s an incompatible extension blocking Honey.

For example, consider disabling extensions like:

• Ad blockers (uBlock, AdBlock Plus, Ghostery)
• Password managers (LastPass, 1Password)
• Other shopping tools (Wikibuy, CapitalOne)

If Honey suddenly works after disabling a particular extension, you‘ve identified the interference! You can then remove that extension if desired, or re-enable later once you‘re done using Honey.

Try Honey in Incognito/Private Mode

Here‘s another handy test – attempt using Honey in an incognito or private browser window. This runs a clean new session with no other extensions active.

If Honey works fine in incognito mode, that confirms another extension is likely causing problems in your normal browser. You can then systematically disable extensions one-by-one until you uncover the conflict.

Incognito isolates browser issues in a fresh environment. Give it a try to see if Honey works outside your normal browsing session.

Reinstall the Honey Extension

If Honey continues to misbehave, consider uninstalling and completely reinstalling the extension. This gives you a 100% clean slate:

To uninstall Honey

Chrome

• Click 3 dots > More tools > Extensions
• Find Honey and click Remove

Firefox

• Click 3 lines > Add-ons
• Find Honey and click Remove

Safari

• Click Safari > Preferences > Extensions
• Find Honey and click Uninstall

Next, visit the Honey site to freshly install the latest version:

• Install Honey in Chrome
• [Install Honey in Firefox](https://www.joinhoney.com/install/firefox
• Install Honey in Safari

Reinstalling can fix corrupt old files or settings. It‘s essentially a reset button for Honey.

Try Honey on Another Device

Here‘s one more smart troubleshooting step – attempt to use Honey on a different device like another computer or your mobile phone.

This determines if the issue is isolated to your particular device, or exists everywhere for your account.

For example, if Honey works fine on your phone‘s browser, but not your laptop‘s browser, the problem is limited to that laptop device. You can then dig into issues on that computer like clearing cookies, updating software, looking for browser conflicts etc.

But if Honey doesn‘t work on ANY device you try, that indicates a wider account or server problem at Honey‘s end. Time to contact their support team.

Contact Honey Customer Support

If you‘ve tried every troubleshooting step and Honey still refuses to work on Amazon, reach out to their customer support:

• Email – Send support questions to [email protected]

• Live chat – Start a live chat directly from Honey‘s website

Honey‘s team can review your account activity and logs to investigate why it won‘t run. They may identify issues on your account, or discover problems affecting all users.

Having usage details handy helps them troubleshoot, like:

• Browser and version
• Steps you already tried
• If the problem is recurring or intermittent
• Example products it won‘t work for

With this info, their experts can usually get Honey up and running again for your shopping.

Does Honey Work on Other Sites?

While we‘ve focused on Amazon here, I want to emphasize that Honey works across 30,000+ online stores.

In addition to Amazon, here are just a few of the most popular stores where Honey is designed to automatically find discounts:

So if you notice Honey not working on other major retailers, these troubleshooting tips should also get it functional again in most cases.

A Bit About Honey Pricing

Honey is free to use as an extension – it makes money when you purchase items using its applied coupon codes. But Honey does offer an optional paid plan called Honey Gold for additional savings:

• Honey Gold – $9.99 per month. Earns you points on purchases that can be redeemed for gift cards. Basically cash back rewards for shopping.

• Honey – Completely free extension. Finds and applies coupon codes automatically.

The regular free version of Honey works great for most people. But Honey Gold could save you extra if you frequently shop the supported stores.

Is Honey Safe to Use?

Now you might be wondering – is Honey safe to use? This is an important question when installing browser extensions that can access your data.

Here are a few key things to know about Honey‘s safety:

• Honey does require access to your general browsing activity in order to function. This includes information about the sites you visit and purchase data.

• Honey states it does not sell or share your personal information with any third parties, except some aggregated anonymous data.

• Leading security experts like Mozilla have audited Honey‘s code and found no major vulnerabilities.

• However, Honey still has access to sensitive information about your shopping habits and transactions.

• Users can opt-out of Honey‘s data collection entirely by disabling the extension. However, this will also stop Honey from working.

Overall, there is no evidence Honey poses significant safety issues based on its track record so far. But users should still make an informed choice about the risks vs the money saving benefits.

Let‘s Get Honey Working Again!

Hopefully this guide gives you plenty of fixes to try getting Honey running again on Amazon and other shopping sites.

The most common solutions involve reloading pages, updating Honey, removing extensions conflicts, restarting your browser, and reinstalling Honey.

In most cases, you can get the handy coupon finder working again with a few simple browser troubleshooting steps. But if issues continue, Honey‘s friendly support team is ready to help get you those discounts again.

Now go unleash some savings with Honey again! I know you were missing those awesome automated coupon codes.