How do I know what EA account is linked to Apex?

If you play Apex Legends, it‘s important to know which specific EA account your game progress is connected to. This allows you to properly manage your Apex account across platforms and ensure your unlocked items, stats and progress are linked to the right EA profile.

Unfortunately, figuring out exactly which EA account is tied to your Apex game can be confusing. Here is a comprehensive guide on how to find out what EA account is linked to your Apex Legends gameplay.

Check your EA account profile for connected gaming IDs

The easiest way to see what EA account is linked to your Apex game is to log into your EA account on the EA website and look under "Connected Accounts" on your profile.

This section shows any Xbox Gamertags, PlayStation Network IDs, Twitch accounts, etc. that are linked to that specific EA account.

• For Xbox players, look for your Gamertag listed here.
• For PlayStation players, look for your PSN ID.
• For PC players, look for your Origin/EA Desktop username.

If you don‘t see the gaming ID you use to play Apex Legends listed here, then your Apex progress is likely connected to a different EA account.

Tip: If you have multiple EA accounts, log into each one to check until you locate the account with your Apex gaming ID linked.

Check Apex Legends account settings

You can also check directly within the Apex Legends game to see which EA account your game is connected to:

• On PC, launch the Origin/EA Desktop app and look for the username shown in the top right corner. This indicates which EA account you are currently logged into, and therefore connected to Apex.

• On Xbox or PlayStation, launch Apex Legends and go to Settings > EA Account. This screen will show the EA Account ID that your Apex game is linked to.

If it doesn‘t match the account you expected, your game has likely been connected to a different EA account by mistake.

Contact EA Help for account investigations

If you‘ve checked your EA account connections and Apex Legends account settings but still can‘t figure out which EA account your game is linked to, your best option is to contact EA Help.

EA advisors can look up your Apex gaming ID (Gamertag, PSN ID, etc.) and investigate exactly which EA account profile it is connected to on their end.

When you contact them, provide key details like:

• Your Apex Legends gaming username/ID
• What platform you play on
• Which EA account you expected it to be linked to

With this info, their advisors should be able to get to the bottom of which EA account your Apex Legends progression is tied to.

Switching the EA account connected to Apex Legends

If you find your Apex game has been linked to the wrong EA account, you may want to switch it to the correct profile.

Important: Switching the connected EA account can be risky and result in lost game progress or items. Only attempt if absolutely necessary.

Here is how to safely switch EA accounts for Apex Legends:

• On PC, sign out of the Origin/EA Desktop app, then sign back in with the correct EA account before launching Apex Legends. This will link the game to the new account.

• On Xbox, go to the EA Account website and unlink your current Xbox Gamertag. Then link your desired Gamertag to the correct EA account you want associated with Apex.

• On PlayStation, you will need to contact EA Help to switch the linked account. There is no self-service way to change it – their advisors have to do it on their end.

Merging Apex Legends progress across accounts

If you have Apex Legends game progress split across multiple EA accounts, you may want to consolidate everything onto one account.

The only way to do this is via an official account merge process through EA support. However, EA has very strict criteria for when account merges are allowed:

• Accounts must be fully owned and controlled by the same person
• Accounts should have no balance or active subscriptions
• Accounts must be in good standing with no bans or infractions

Even if these conditions are met, merges are never guaranteed. Each case is evaluated based on criteria like how much content and progress would be duplicated.

According to data from EA support, less than 3% of account merge requests for Apex Legends are approved. There is a high risk of losing game progress or account standing.

So unless you have specific guidance from EA advisors that a merge is possible, it is generally better to maintain separate EA accounts to be safe.

In summary:

• Check your EA account profile and Apex Legends account settings to identify linked gaming IDs
• Contact EA Help if you can‘t determine which account is connected
• Only switch linked accounts if absolutely necessary and understanding risks
• Account merges for Apex are very unlikely – maintain separate accounts to be safe

Hopefully this guide provides some clarity on how to find out which EA account your Apex Legends progress is tied to. With so many players accessing Apex across multiple platforms, this is a common point of confusion.

Being aware of which account your game is linked to will help avoid painful progress resets or lost content. Just be cautious when considering changes to established account connections.