Your Instagram Account Got Hacked – Here‘s What to Do Next According to a Cybersecurity Expert
Instagram hacking has become a massive problem in recent years as the platform has grown to over 1.4 billion active users. According to a 2022 study by a leading cybersecurity firm, over 13 million Instagram accounts are hacked and sold on the dark web each year, at an average price of $45 per account. A compromised Instagram account can lead to much more than just losing access to your photos and DMs; it opens the door to identity theft, financial fraud, and reputational damage that can haunt you for years.
As a cybersecurity professional with over a decade of experience securing cloud platforms and sensitive data, I‘ve seen the devastating effects of social media account takeovers firsthand. Hackers are using increasingly sophisticated methods to break into Instagram accounts, including:
- Phishing emails and DMs that trick you into entering your login on a fake page
- Malware that infects your device and steals your passwords
- Credential stuffing that tests passwords exposed in other data breaches
- Brute force attacks that guess weak or common passwords
- Social engineering that cons customer support into handing over your account
Fortunately, there are steps you can take to prevent, detect, and recover from an Instagram account hack. I‘ll share my expert tips for each stage of the process.
Red Flags Your Instagram Account Has Been Hacked
Spotting the signs of a hacked Instagram account quickly is critical for minimizing the damage. The longer a hacker has free reign over your account, the more harm they can inflict on you and your contacts.
Look out for these common indicators that your account has been compromised:
- You can‘t log into your account with your normal password
- You get an email that your password or other account details were changed without your authorization
- There are posts, comments, likes, follows, or other activity that you didn‘t make, often promoting scams or explicit content
- Your username, profile photo, bio, or linked email address was changed
- Your contacts alert you to suspicious messages or links coming from your account
If any of these red flags appear, it‘s imperative that you take immediate action. What you should do depends on whether you still have access to your account or you‘ve been locked out.
What to Do If You Still Have Access to Your Hacked Instagram Account
If you can still log into your account, you have a small window of opportunity to kick the hacker out before they can lock you out permanently. Time is of the essence, so take the following actions without delay:
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Change your password to a strong, unique one not used for any other account. Be sure to update the password on any linked accounts as well. I recommend using a password manager to generate and securely store logins.
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Enable two-factor authentication (2FA) for an extra layer of security. While SMS-based 2FA is better than nothing, I suggest using an authenticator app like Google Authenticator or Authy for better protection against SIM swapping.
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Review active sessions under Settings > Security > Login Activity. Log out of any sessions from unrecognized devices or locations. Consider logging out of all sessions to be safe.
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Notify your followers that you were hacked and to ignore any suspicious messages or links from your account over the past few days. Apologize for any spam they may have received.
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Report the hack to Instagram via the Help Center form for compromised accounts. Provide detailed information about what occurred to help them investigate.
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Check which third-party apps have access to your Instagram account and revoke permissions for any you don‘t use or recognize. Hackers often use malicious apps to maintain access.
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Run a security scan on your devices to check for malware infections that could allow reentry. Keep your operating systems and apps updated to patch known vulnerabilities.
If you act swiftly and complete the steps above, you have a very good chance of regaining control of your account. But even after the immediate danger has passed, remain vigilant. I recommend using social media monitoring tools to alert you of any unusual activity. You may also want to invest in dark web monitoring to get alerted if your account details are spotted being sold by hackers.
What to Do If You‘re Locked Out of Your Hacked Instagram Account
Dealing with a hacked Instagram account becomes much more difficult if the attacker has already booted you out. But there are still actions you can attempt to recover your account:
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Report the account to Instagram through their official support form. Choose the "My account was hacked" option and provide as much information as you can. Monitor the email address registered with the account for follow-up messages.
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Check your email for messages from Instagram‘s [email protected] address with instructions for resetting your password. Try to reset your login using any backup codes you may have saved.
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If prompted, prove your identity to Instagram by submitting a clear photo of yourself holding a paper with a handwritten code they provide. This helps them match you to your account photos.
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Consider reaching out to Instagram support on Twitter, explaining your situation and that you already submitted a support request. Be professional and persistent if you don‘t get a response.
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Collect evidence that you own the account, like the original email address used to sign up and examples of your posts. You may need to provide this info to prove ownership.
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As a last resort, consult law enforcement or an attorney if valuable intellectual property was lost or your account is being used for illegal activities. They may be able to get Instagram to take action.
I‘ll be honest – recovering an Instagram account that has been fully taken over by a hacker is an uphill battle. Response times from Instagram support are notoriously slow, often taking days or weeks. And if you don‘t have a verified email tied to your account or other solid proof of ownership, they may determine they cannot return the account to you. There is also the risk of hackers retaliating by posting offensive content that gets your account banned.
How to Protect Your Instagram Account from Hackers
While I hope you never have to use the recovery steps I outlined above, the reality is that Instagram accounts are hacked every day. Being proactive is the best way to avoid finding yourself in that stressful situation.
I recommend all Instagram users implement these key security measures to harden your account against attacks:
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Use a strong password generated by a password manager containing a random string of characters. Weak and recycled passwords are the top way hackers break into accounts.
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Enable 2FA using an authenticator app for all your social media accounts. Avoid SMS 2FA as it can be bypassed with SIM swapping attacks.
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Be extremely wary of emails and DMs claiming to be from Instagram. Phishing messages can be highly convincing. Never click links; go directly to the app.
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Make your Instagram account private so only followers you approve can view your posts and stories. Limit sharing personal info like your location and contact details.
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Keep your device‘s operating system and the Instagram app itself updated to fix security flaws. Hackers exploit known vulnerabilities in outdated software.
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Add an extra layer of security with a VPN to hide your location and encrypt your internet traffic. Reliable options include ProtonVPN and NordVPN.
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Consider identity theft protection services that alert you if your personal data like your email address is found on hacker forums or phishing sites.
Of course, even the most robust security measures can‘t prevent every potential vulnerability. New hacks and scams are constantly emerging. But by staying informed and following cybersecurity best practices, you can greatly reduce your risk.
Key Cybersecurity Takeaways for Instagram Users
I‘ve covered a lot of information in this article, but I want to reiterate the key points:
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Instagram account takeovers have serious consequences like identity theft, financial fraud, and reputational damage. They must be dealt with immediately.
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Signs your account is hacked include being locked out, unauthorized changes and activity, and reports of strange messages from your contacts.
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If you still have access, quickly change your password, enable 2FA, and revoke third-party app permissions. Inform your followers and report the incident.
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Recovering an account you‘re locked out of is difficult. Report it to Instagram and their support channels. You may need to verify your identity or ownership.
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Protecting your account is the best solution. Use strong unique passwords and 2FA. Be wary of phishing attempts. Limit public info and keep software updated.
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Consider additional security measures like a VPN, antivirus software, and identity theft monitoring services for greater peace of mind.
No one can prevent every threat, but taking smart precautions can significantly reduce your risk of losing control over your Instagram account and suffering the fallout. Stay vigilant and encourage your friends and family to take their social media security seriously too. Together we can fight back against hackers and scammers.