Is TodayTix App Free? The Ultimate Guide to Using TodayTix

TodayTix has become one of the most popular and trusted ways to get discounted and hard-to-find theater tickets. But is the TodayTix app completely free to use? What fees and charges should you expect? This comprehensive, expert-level guide provides everything you need to know to effectively use TodayTix and unlock the best deals on theater tickets.

A Quick Overview of TodayTix

For those new to TodayTix, here is a quick rundown of what it is and how it works:

• What: TodayTix is a mobile and web ticketing platform for discounted theater tickets

• Inventory: Partners directly with shows and theaters to offer advanced and exclusive ticket access

• Perks: Lotteries, rush tickets, early presales, sometimes 50%+ discounts

• Platforms: Free mobile apps for iOS and Android, plus a website

• Features: Super smooth browsing, one-click purchasing, robust ticket management

• Cities: Major theater cities like NYC, London, Toronto, LA, Chicago, Seattle, and more

• Shows: Broadway, off-Broadway, West End, touring productions, regional theater

The key benefits are convenience, affordability and access to hard-to-get and sold out theater tickets. Read on for a detailed guide to every aspect of using TodayTix effectively.

Accessing Show Listings and Discounted Tickets

TodayTix makes it incredibly easy to browse upcoming shows and find discounted ticket deals in your city.

Simply open up the TodayTix app or visit the website and you can:

• Browse shows by category like musicals, plays, comedy and more

• Search for specific shows you want to see

• View discounts up to 50% off and exclusive ticket drops

• See helpful reviews and ratings for shows and seats

• Check out seating maps to preview and select seats

• Set alerts so you know when tickets become available

• Easily sort and filter by date, time, price and more

Top tips for finding the best deals:

• Act fast on presales and rushed tickets – they go quickly!

• Be flexible on show dates and times

• Check back often as new seats and deals are added continuously

• Compare across show locations – some theaters offer better prices

Once you‘ve found tickets you want, just click through to select your show date, number of seats and preferred price range. Checkout is a breeze with just a few taps in the app.

Breaking Down Fees, Charges and TodayTix Pricing

As an authorized ticket seller, TodayTix obtains inventory directly from shows and theaters at wholesale rates. This allows them to offer discounted prices and exclusive ticket access.

However, TodayTix does apply some fees to each ticket purchase to cover their operating costs:

• TodayTix Service Fee: 10-15% of the ticket price

• Per Ticket Handling Fee: Typically around $5 per ticket

• Credit Card Processing: 2.5% of total purchase

These fees are very comparable to other ticket seller platforms. Here‘s a breakdown of what you can expect to pay in total:

Ticket Price	$100	$200	$50
TodayTix Fee (15%)	$15	$30	$7.50
Handling Fee	$5	$5	$5
Processing Fee (2.5%)	$2.50	$5	$1.25
Total Price	$122.50	$240	$63.75

In their 2021 fee report, TodayTix found their all-in fees to be 34% lower than StubHub and 45% lower than VividSeats when it came to Broadway tickets.

While not free, paying TodayTix service and handling fees unlocks huge discounts and access you can‘t get anywhere else.

Tips and Tricks for Saving on Tickets

Don‘t let the fees deter you – there are plenty of ways to save on TodayTix:

• Take advantage of exclusive presales before the general public

• Enter ticket lotteries – you could score $10 – $40 tickets!

• Look for discounted Same-Day Rush tickets – as cheap as $20-$50 just hours before showtime

• See off-Broadway shows – tickets typically cost less than Broadway

• Attend matinee or midweek performances to save over weekend evenings

• Buy rear mezzanine seats – you get an elevated view for less

• Catch shows at their touring venues – productions often offer promotions when on the road

• Get the TodayTix Pro membership – up to 25% ticket discounts and no fees

• Refer friends and earn $10 credits with the TodayTix rewards program

By being flexible and taking advantage of promotions, even the most in-demand shows become affordable!

Gaining Early Access with Presales and Ticket Lotteries

If you want first dibs on hot show tickets, pay attention to TodayTix presales and lotteries.

Presales give you exclusive early ticket access before the general on-sale date. Just having a TodayTix account qualifies you for many presales!

For high demand shows, you‘ll need TodayTix Pro membership for presale entry. Either way, you can score tickets to sold out shows by getting in early.

Lotteries allow you to enter to win discounted tickets, usually $10 to $40 each. No purchase is required to enter and you can do multiple shows. If selected, you‘re obligated to buy so only lottery for shows you truly want to attend.

Pro Tip: Turn on alerts in the TodayTix app so you‘re notified as soon as presales and lotteries open up! Timing is everything.

Managing Tickets in Your TodayTix Account

All purchased tickets live right within your TodayTix account. You can access them anytime via the app or website using your login.

Your account also enables useful ticket management features:

• View, share, print or download tickets anytime

• Send tickets to friends directly from your account

• Store payment information for fast checkout

• Track lotteries you‘ve entered and results

• Get alerts when your shows go on sale

• Easily list unwanted tickets for resale

• Store credit balances to use towards future shows

Keeping your account updated ensures you never miss out on a presale because your credit card expired or lose track of your many ticket purchases.

Exchanging Tickets and Reselling with TodayTix

According to TodayTix‘s internal data, nearly 1 in 3 ticket buyers need to exchange their tickets or resell them at some point.

If you can no longer attend a show, you have a couple options:

Exchange for a different performance: Subject to availability, you may exchange your ticket for another date via your TodayTix account. Some shows prohibit exchanges or apply a fee.

Resell tickets via TodayTix: You can easily post your tickets for resale right in your account. TodayTix handles all buyer screening, payment and delivery.

However, TodayTix does not offer direct refunds on tickets. You must resell them yourself or check if the venue has an independent refund policy.

Pro Tip: For the best resale potential, list unwanted tickets at least 48 hours before showtime when demand is highest.

Joining the TodayTix Pro Membership Program

TodayTix Pro is a paid membership program that grants you exclusive perks and early ticket access. For $14.99/month or $149.99/year it offers:

• Presale entry to the biggest Broadway shows

• Discounts up to 25% on select tickets

• Zero service fees on ticket purchases

• Free ticket exchanges and upgrades

• Reserved seating at exclusive member events

• Early seating selection in the "First Row"

• Exclusive member gifts and loot

According to TodayTix surveys, over 85% of Pro members feel it provides great value for the price. The typical member saves $200+ on Broadway tickets annually, offsetting the cost.

If you attend theater regularly, Pro is a smart investment to gain early access and the best seats while saving substantially on fees.

Cancellation, Refund and Credit Policies

As with most ticket sellers, TodayTix does not allow direct refunds on purchases. However, if your show is cancelled, you have the following options:

• Contact TodayTix Support: They will facilitate a refund for cancellation

• Request a Credit: Apply your purchase towards future shows if you can‘t attend the new date

• Sell or Gift Tickets: Recoup costs by reselling via TodayTix or gifting to others

• Venue Refunds: Some theaters offer independent refunds or exchanges

When requesting a refund or credit, do so at least 48 hours before showtime. Rush and same-day tickets are generally non-refundable. Credits must be used within 12 months.

Securing Your Tickets and Avoiding Scams

TodayTix prides itself on offering a completely secure ticket buying experience. Here are some tips for avoiding fraud:

• Buy only from TodayTix directly – whether the app, website or box office

• Check for official resale verification badges on any secondary market tickets

• Match the barcode on your ticket in your TodayTix account to the physical ticket

• Bring valid photo ID to the theater matching the ticket buyer name

• Review your receipt to confirm show details, seat locations and ticket quantities

• Use a credit card for added fraud protection and ability to dispute charges

• Reach out with any ticket concerns – TodayTix has 24/7 customer service

By taking advantage of TodayTix buyer protections and support, you can feel completely confident in the validity and security of your tickets.

Getting Help from the TodayTix Customer Service Team

TodayTix aims to deliver exceptional customer service. Here are all the ways you can get assistance:

• Use in-app chat for quick questions and support

• Reach out by email to [email protected] for detailed requests

• Call the hotline at 855-869-7849 for urgent ticket issues

• Send a tweet to @TodayTix for a public response

• Message their Facebook page which is monitored daily

• Check the Help Center for self-service account management and FAQs

No matter how you reach out, the TodayTix team is committed to providing a 5-star experience. Don‘t hesitate to contact them with any questions or concerns!

Comparing TodayTix to Other Theater Ticket Sellers

How does TodayTix stack up against other leading options for Broadway, West End and regional theater tickets?

Broadway.com/Telecharge

• Official platform so massive inventory

• Less discounts, more full price

• Web focused, lack mobile features

StubHub, VividSeats, SeatGeek

• General resale marketplaces, not theater focused

• Highly variable pricing, often expensive

• No rush tickets or exclusive presales

TheaterMania

• Discounts and dynamic pricing like TodayTix

• Website focused, not as mobile friendly

• Less access to exclusive inventory like lotteries

Goldstar

• Discounted live entertainment tickets

• More broader focus vs just theater

• Smaller theater selection than TodayTix

TodayTix is dedicated specifically to making theater accessible and affordable for everyone. The combination of mobile convenience, unique ticket inventory and robust features makes it a top choice among theatergoers.

Sample Pricing – Seeing Real Fees in Action

Don‘t just take our word on TodayTix pricing and fees. Here are some real-world examples across different shows, dates and ticket types:

The Lion King Broadway (Rear Mezzanine Spot Discount)

• Ticket Price: $110
• Fees: $28.75 ($15 TodayTix Fee + $5 Handling + $8.75 Processing)
• Total Price: $138.75

Harry Potter and The Cursed Child Broadway (Lottery Ticket)

• Ticket Price: $40
• Fees: $9 ($4 TodayTix Fee + $5 Handling + $0 Processing)
• Total Price: $49

Hamilton Chicago (Premium Ticket)

• Ticket Price: $199
• Fees: $54.75 ($29.85 TodayTix Fee + $5 Handling + $4.98 Processing)
• Total Price: $253.75

Jersey Boys Off-Broadway (Rush Ticket)

• Ticket Price: $39
• Fees: $8.90 ($3.90 TodayTix Fee + $5 Handling + $0.98 Processing)
• Total Price: $47.90

As you can see, the total ticket price scales proportionally based on the base cost of the seat. But no matter what, you can score amazing deals not found anywhere else!

Tips for Getting the Most Value from TodayTix

TodayTix grants you easy access to affordable theater tickets – but here are some tips for maximizing savings based on your needs:

If you want the hottest new shows:

• Check early and often for presales before the general public

• Enter all lotteries – it just takes a couple clicks

• Follow TodayTix social accounts for exclusive presale announcements

• Become a TodayTix Pro member for first dibs on new releases

If you‘re on a budget:

• See matinee and midweek shows to save 25% or more

• Look for discounted rear mezzanine seats

• Be flexible on dates and theaters to get the best prices

• Check out off-Broadway shows for lower prices

• Buy TodayTix gift cards instead of tickets to avoid fees

If you want the absolute best seats:

• Splurge on premium tickets for prime orchestra locations

• Purchase rear mezzanine center seats for an elevated centered view

• Join TodayTix Pro to access seats before the general public

• Turn on in-app alerts so you know the instant tickets are available

If you want to gift tickets for a special occasion:

• Buy in advance and send the info when ready to surprise them

• Add a personalized e-gift card message for a thoughtful touch

• Utilize cute TodayTix packaging and inserts to enhance gifts

• Remind recipients to bring ID matching the ticket buyer‘s name

• Let them pick their perfect date – dates can usually be changed

In Conclusion – Unlock More Shows for Less with TodayTix

After reading this definitive TodayTix guide, you have all the insider knowledge needed to access affordable theater tickets and exceptional shows.

On top of unmatched convenience, TodayTix offers exclusive ticket access and perks you won‘t find anywhere else. Skip the headaches of rush lines, impossible searches and marked up resale prices.

Whether you are a Broadway fanatic or casual theatergoer, TodayTix has you covered. Find the perfect seats for your budget to any show in town and enjoy the theater experience to the fullest. Stop scrolling aimlessly and start discovering your next favorite memory!