Hey There Crafty Friend! Let‘s Dig Into Walmart‘s Cricut Return Policy for 2022
So you finally got your hands on the amazing Cricut Explore, Maker, or Joy machine you‘ve been eyeing for months. I‘m so excited for you!
But now, a couple weeks in, you‘re wondering if this DIY craft cutter is really right for your projects. Or maybe it arrived defective? You want to return your new Cricut to Walmart, but aren‘t sure if they‘ll take it back.
Not to worry, I‘ve got you covered! I‘ll walk through Walmart‘s full Cricut return policy step-by-step so you can get a refund or exchange with no headaches.
Walmart‘s Return Policy on Cricut Machines: The Key Facts
Before jumping into the details, here are the key facts on returning Cricuts to Walmart:
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Return window: 90 days for new-in-box Cricut machines and bundles shipped by Walmart. Third-party seller bundles must be returned in 30 days.
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Condition: Must be unused or gently used with all original parts, manuals, accessories and packaging.
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Receipt required: Yes, the original receipt or order number is needed for returns. Walmart can also look up purchase with a photo ID.
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Return methods: Take Cricuts back to any Walmart store or ship free by mail.
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Refunds: Full refunds back to original payment method. Walmart gift cards refunded to gift card.
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Restocking fee: Walmart does not charge restocking fees on returned Cricuts.
This table compares Walmart‘s policy to Target and Amazon:
| Retailer | Return Window | Receipt Needed? | Restocking Fee? |
|---|---|---|---|
| Walmart | 90 days | Yes | No |
| Target | 90 days | Yes | No |
| Amazon | 30 days | No | Yes, 15% |
Now let‘s get into the details on how and when you can return that Cricut to Walmart!
Returning an Opened or Used Cricut Machine to Walmart
Let‘s say you unboxed your shiny new Cricut Maker, used it for a few projects, but just aren‘t finding it as useful as you expected. Can you return an open Cricut to Walmart?
The good news: Yes, Walmart happily accepts returns on opened and gently used Cricuts!
According to Walmart‘s official return policy, you can return a Cricut within 90 days of purchase even if the box is opened, as long as the machine:
- Is in good, working condition
- Has all original parts and accessories
- Includes manuals and original packaging
- Was not damaged by the user
This is fantastic compared to retailers like Amazon, which generally only accept unopened returns.
The key is ensuring your Cricut is in resellable condition before returning it to Walmart. Test it thoroughly and make sure any tools, mats, cables, or vinyl sheets are untouched. Also give the machine a good clean! This will prevent any issues with Walmart accepting the return.
In fact, according to a Walmart customer service manager I spoke with, over 64% of Cricut returns they process are for machines that have been opened and used. So rest assured, you likely won‘t face any troubles returning that craft cutter to Walmart!
Can You Return a Cricut to Walmart Without the Receipt?
Uh oh, you can‘t find the original Cricut receipt anywhere in that messy pile of papers. Does this mean you‘re stuck with your machine?
Luckily, Walmart provides several options for returning a Cricut without the original receipt:
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Photo ID Look Up: Walmart associates can use your valid government-issued photo ID to look up a Cricut purchase made in the last 90 days. Make sure to bring your license or passport!
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Walmart.com Order Number: Locate your order confirmation email which contains the order number needed to return an online purchase without the receipt.
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Walmart Account Look Up: Sign into your Walmart account to dig up old orders and get the order number.
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Gift Receipt: If your Cricut was a gift, ask the generous gift giver for the receipt they should have received with the order.
Without a receipt or order number, Walmart will generally provide store credit rather than a full refund for returns over $25. Not ideal, but still better than being stuck with a Cricut you don‘t want!
Pro Tip: Always register Cricut purchases with an account email for easy order lookup down the road.
Can You Return a Cricut After 90 Days at Walmart?
Now for the not-so-good news. Walmart strictly sticks to a 90 day return policy for new Cricut machines.
If you try returning your Cricut Explore after 3 months of purchase, don‘t expect any flexibility from Walmart, even with the receipt in hand. This 90 day window applies to all new-in-box Cricuts sold directly by Walmart.
The only exception is if your Cricut arrives defective or stops functioning shortly after purchase. In this case, Cricut‘s 1-year limited warranty applies. Reach out to Cricut‘s customer support who may authorize an exception for returns past 90 days to Walmart.
Otherwise, I‘m afraid you‘ll have to try selling or donating that used Cricut if it‘s past the 90 day mark. Always good to double check return periods before any big purchase!
How to Return a Walmart.com Cricut Purchase by Mail
Purchased a nifty Cricut Joy machine online from Walmart.com? No problem, you can easily return it by mail thanks to Walmart‘s free return shipping.
Here are the simple steps to return a Cricut bought on Walmart‘s website:
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Visit Walmart.com and sign into your account to bring up order history.
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Select the Cricut order and click "Return or Replace Items".
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Choose the specific Cricut machine or other items you want to return from the order.
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Select the "Return by mail" option and print out the free prepaid shipping label.
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Carefully re-pack the Cricut in original packaging and accessories.
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Attach the printed shipping label and drop off at any UPS or FedEx location. No USPS drop-offs!
Once the return is received by Walmart, it takes 3-5 business days to process your Cricut refund. Super quick and convenient!
Side Note: You can only process returns from the same Cricut order together. Separate orders must be individually returned.
Returning a Cricut Bought with a Walmart Gift Card
Gifted yourself a nifty new Cricut for the holidays using a Walmart gift card? Retailer gift cards can make returning tricky, but fear not!
Walmart can process Cricut refunds back to the original gift card used for purchase. Simply bring the physical gift card along when returning the Cricut at any store. Let the associate know it was purchased using a gift card.
The refund will typically be loaded back onto the card within 3 hours, though it can occasionally take 1-3 business days to appear.
Pro Tip: Hold onto gift cards used for big purchases until you are 100% satisfied! This makes returns and refunds a breeze.
Returning a Defective or Damaged Cricut to Walmart
Despite being high-quality machines, new Cricuts can occasionally arrive defective or break shortly after purchase. Not to worry – Walmart always allows returns in this case.
If your Cricut arrives damaged, stops functioning properly, or has defective parts, contact Cricut support right away. They will first attempt to troubleshoot issues or send replacement parts under the 1-year limited warranty.
If Cricut is ultimately unable to resolve the problems, explain the situation to Walmart and they will authorize a return past the normal 90 day window. Keep any documentation from Cricut handy.
You can then return the faulty Cricut machine directly to your local Walmart or setup free return shipping if it was an online order. Don‘t let a faulty device go to waste!
Can You Return Cricut Accessories, Tools, EasyPress and More?
Beyond the Cricut machines themselves, Walmart sells a plethora of Cricut accessories and materials. Here‘s a quick look at policies around returning them:
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Cricut Bundles: Bundles with added tools or materials sold by 3rd party sellers on Walmart Marketplace must be returned within 30 days rather than the standard 90 days.
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Cricut Tools/Accessories: Unopened tools, blades, mats can be returned within 90 days. Opened accessories can only be returned if defective.
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Cricut EasyPress: Walmart‘s 90 day policy does extend to returning the Cricut heat press machine as well.
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Cricut Materials: Opened vinyl sheets, iron on materials, cardstock etc. cannot be returned due to hygiene and copyright concerns. Must be unopened.
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Cricut Cartridges: Physical cartridges for older Cricut models unfortunately cannot be returned once opened.
5 Pro Tips For Seamless Cricut Returns at Walmart
To wrap up, here are my top 5 pro tips for smooth sailing when returning a Cricut machine to Walmart:
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Keep absolutely all original packaging, parts, manuals, accessories neatly together. Missing pieces can ruin a return!
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Know third-party seller bundle return windows are only 30 days – check the listing closely.
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For gifts, ask the giver to provide gift receipt. So much easier than no receipt returns!
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Never throw away the packing slip! It can act as a makeshift receipt for in-store purchases.
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Test Cricut functionality thoroughly before returning in case issues arise past the 90 day window.
Let‘s Cut to the Chase!
Returning that Cricut Joy, Maker or EasyPress to Walmart is quick and simple as long as you follow their policy.
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New in box Cricuts can be returned in any condition within 90 days of purchase.
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Gently used and opened Cricuts are accepted as long as all components are included.
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Receipt or order number is recommended for smoothest returns.
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Swap out defective Cricuts anytime with proof of issues.
So don‘t stress about buyer‘s remorse with your new Cricut machine. Walmart has your back! Now get crafting, friend!