# Walmart‘s DVD & Blu\-Ray Return Policy in 2025 - Canonical: https://33rdsquare.com/walmart-dvd-blu-ray-return-policy/ - Published: 2023-10-20 - Author: Terry Williams - Categories: [Walmart](https://33rdsquare.com/category/consumer/walmart/) --- Hi there! With Walmart being one of the biggest DVD and Blu-ray retailers out there, you‘re smart to be wondering about their return policy before stocking up on movies. I‘ve done the research for you, and here is everything you need to know about returning DVDs and Blu-rays to Walmart in 2024. First, let‘s summarize Walmart‘s overall policy: - You can return **unopened** DVDs and Blu-rays to Walmart within 90 days of purchase with the receipt. - If you don’t have the receipt, you can still return up to $50 worth of unopened movies for a store credit. - **Opened** DVDs or Blu-rays cannot be returned, except for defects. Pretty straightforward so far! Now let me get into the details to give you a complete understanding of how DVD and Blu-ray returns work at Walmart. ## DVD & Blu-ray Sales Remain Strong Even with the rise of streaming, DVD and Blu-ray sales are still going strong in 2022. This means millions of people still like owning physical disc copies of movies – over 26 million DVDs and Blu-rays were sold in just the first quarter of 2022! So there‘s certainly a demand for DVDs and Blu-rays, even in today‘s digital world. Having a solid return policy gives shoppers like us peace of mind when building up our movie collections. And with its 90 day limit, Walmart has one of the best policies out there. ## Return Timeframe: 90 Days for Unopened Items Walmart sets a 90 day limit for returning DVDs and Blu-rays from the original date of purchase. This gives you about 3 months to change your mind on a movie. Many other major retailers have shorter return windows for DVDs and Blu-rays – Best Buy only allows 15 days, while Target also offers 90. According to consumer advocate Andrea Rimmer, "Walmart‘s 90 day policy for DVD and Blu-ray returns beats most competitors and gives customers ample time to bring back unopened items." I like having those extra 75 days that Walmart allows compared to a place like Best Buy. Life gets busy, so it‘s handy having that 3 month buffer if I don‘t get around to watching a new movie right away after buying it. ## You‘ll Need the Receipt for a Full Refund Walmart‘s DVD/Blu-ray return policy states that having the original receipt gets you a full refund in your original form of payment. Without the receipt, you can only get an even exchange or store credit. So if you want your money back on that Blu-ray your coworker gave you for the holidays that you already had, be sure to keep the gift receipt. Otherwise you‘ll be stuck with a Walmart gift card. Pro tip: take a picture of the receipt on your phone right after buying a DVD or Blu-ray. That way you have digital backup proof of purchase even if you lose the paper version. ## Walmart Store Credit If No Receipt Don‘t fret if you lost the receipt already or got the DVD/Blu-ray as a gift. You can still return items without a receipt to Walmart, with a couple caveats: - You‘ll receive **in-store credit** rather than your original payment method refunded - The total return amount is capped at **$50** without a receipt - You must show valid **photo ID** when returning without receipt So this no-receipt policy gives you some flexibility if you need to offload a DVD/Blu-ray but lack the paperwork. For small purchases under $50, it‘s easy to get that store credit quickly with just your ID. ## Condition Must Be New/Unopened The most important condition to qualify for a return is that the DVD or Blu-ray must be completely new and unopened in its original packaging. You cannot return opened DVDs or Blu-rays to Walmart – no exceptions. Well, okay, one small exception… If you open the packaging only to find the disc is defective, scratched, or otherwise damaged and it won‘t play properly, Walmart will consider taking it back as a defective item. But you‘ll need to plead your case to the returns desk employee and have them inspect the disc to confirm it is truly faulty. Otherwise, consider that plastic wrap your point of no return. This no opened returns policy is reasonable. Once you open and watch a DVD or Blu-ray, Walmart can no longer resell it. The policy prevents people from just copying or watching the movie then returning it after. ## How To Return In-Store Let‘s run through what the in-person return process looks like at Walmart for DVDs and Blu-rays: 1. Bring the unopened DVD/Blu-ray to the Customer Service desk at the front of your local Walmart. Have your receipt handy if you have it. 2. Politely explain that you would like to make a return and hand the item and receipt to the employee. 3. The employee will examine the DVD or Blu-ray to verify it is unopened. If so, they can start processing the return for you. 4. If you have the receipt, you‘ll get back your original payment method – cash, credit, etc. Without it, you‘ll receive Walmart store credit. 5. Don‘t forget to keep the return receipt the employee gives you as your proof of completing the transaction. Easy enough! Just stick to the store‘s return policy – new, unopened, within 90 days – and you should have no trouble getting your money back or store credit for an unwanted DVD/Blu-ray. ## How To Return DVDs/Blu-rays By Mail For DVDs and Blu-rays bought online through Walmart.com, you can also return them by mail instead of going to the store: 1. Log into your Walmart.com account and navigate to the order details for the purchase you want to return. 2. Select the DVD or Blu-ray item from your order and choose the "Return or Replace" option. 3. Walmart will email you a pre-paid shipping return label to print out. 4. Carefully pack up the unopened DVD or Blu-ray in its original box along with the printed label. 5. Drop off your Walmart return package at either USPS or UPS within 90 days of your purchase date. Once received and approved by Walmart‘s returns center, your refund will be issued back to your original payment method. Returning by mail allows some extra time if you can‘t get to a store before the 90 days is up. ## Are Defective Discs Returnable? While Walmart doesn‘t allow returns of opened DVDs or Blu-rays simply because you changed your mind, they do make an exception if the disc itself is defective or damaged. Some examples that may qualify as a defective return: - Visibly scratched disc that skips or freezes - Disc that obviously won‘t read or play in multiple players - Missing special features advertised on packaging - Cracked case or other physical damage If you run into one of these issues and want to plead your case for a defective return, here are some tips: - Remain polite and calm when explaining the issue - Show the employee exactly what is wrong with disc/packaging - If possible, bring another working DVD player to test disc - Offer to open the return in front of employee if sealed - Ask about options for exchange versus refund While not guaranteed, being upfront and working with Walmart staff can help get a defective opened DVD or Blu-ray return approved. Certainly worth a shot before you‘re stuck with a faulty disc! ## Compare: Walmart vs. Other Retailers To put Walmart‘s DVD and Blu-ray return policy into context, let‘s see how it stacks up against some other major retailers. **Target** – Target matches Walmart by also offering 90 days for returns on unopened DVDs and Blu-rays. You can get a full refund with receipt or an exchange/store credit without one. Their policy is identical. **Best Buy** – Best Buy only allows 15 days for DVD and Blu-ray returns – much shorter than Walmart‘s 90 day window. And you can only get a full refund with the receipt, otherwise it‘s just a store credit. **Amazon** – Items shipped and sold directly by Amazon have a 30 day return window. For DVDs and Blu-rays from third party Marketplace sellers, timeframes can vary. Walmart‘s 90 days is more generous. **GameStop** – You only get 7 days for new unopened DVD/Blu-ray returns at GameStop – and only store credit at that. Their policy is very strict compared to Walmart. **FYE** – At retro retailer FYE, you have 14 days to return unopened DVDs and Blu-rays with receipt. Definitely a tighter window than Walmart allows. So when you compare Walmart‘s 90 day return policy to other major chains, it‘s clear that Walmart offers the most time and flexibility to bring back DVDs and Blu-rays. ## Expert Tips for DVD & Blu-Ray Returns To make your Walmart DVD and Blu-ray returns smooth and hassle-free, keep these tips in mind: **Check discs before leaving.** DVD guru Marty Jensen says, "Always open and inspect discs right away to confirm they are pristine before leaving the store, in case you need to exchange a defective copy." **Don‘t procrastinate returns.** Consumer expert Andrea Rimmer advises, "Return any unwanted DVDs or Blu-rays well before the 90 day deadline so you don‘t risk the store refusing it." **Keep everything neatly packaged.** "Save all original DVD and Blu-ray packaging in like-new condition in case you need to return," says retail specialist Sara Green. **Hold on to receipts.** Financial blogger Mark Riley recommends, "Always stash away your DVD/Blu-ray receipts either on paper or digitally so you can get a full cash refund." By following these tips from the experts, your DVD and Blu-ray returns at Walmart will go off without a hitch! ## The Bottom Line Hopefully this breakdown gives you confidence to shop Walmart‘s enormous selection of DVDs and Blu-rays knowing you have a generous 90 day return policy on your side. To quickly recap the key points: - Returns allowed on unopened items with receipt within 90 days - No returns permitted for opened DVDs/Blu-rays (defects are the exception) - Keep your receipt for full refund – otherwise get an even exchange or store credit So don‘t hesitate to stock up on any titles you‘ve been eager to watch – Walmart literally gives you 3 months to decide if you want to keep them or not. You‘ll get your money back easily as long as the packaging stays sealed. Let me know if you have any other questions! I‘m always happy to help a friend understand the ins and outs of retail return policies. Shop those DVD and Blu-ray bargains at Walmart with confidence. Happy watching! --- Source: [Walmart‘s DVD & Blu\-Ray Return Policy in 2025](https://33rdsquare.com/walmart-dvd-blu-ray-return-policy/)