# Walmart Laptop & Computer Warranty 2023 \(Claims \+ More\) - Canonical: https://33rdsquare.com/walmart-laptop-computer-warranty/ - Published: 2023-10-20 - Author: Terry Williams - Categories: [Walmart](https://33rdsquare.com/category/consumer/walmart/) --- Buying a new laptop or desktop computer is always an exciting experience. However, that excitement can quickly turn to frustration if your shiny new device stops working properly shortly after bringing it home. This is where having a warranty can provide invaluable peace of mind. Walmart offers protection plans on many of the laptops and computers it sells, providing coverage for a variety of issues that may arise during normal use. Below, we’ll explore everything you need to know about Walmart‘s laptop and computer warranties, including what‘s covered, how much they cost, how to file a claim, and more. ## What Does The Walmart Laptop & Computer Warranty Cover? Walmart‘s protection plans for laptops and desktop computers cover a wide range of potential problems, including: - **Manufacturer defects:** Issues present when you first take the device out of the box, like dead pixels, buttons/ports that don‘t work properly, or components that seem faulty. - **Accidental damage:** Drops, spills, cracked screens, and other physical damage that occurs through regular use. - **Power surges:** Your device is covered if it stops working due to an electrical surge, as long as it was plugged into a surge protector at the time. - **Battery failure:** Replacement of a defective laptop battery that won‘t hold a charge. - **Hard drive failure:** Repair or replacement if the hard drive stops working. - **Liquid damage:** Protection against damage from spills, splashes, and other liquids. In general, Walmart‘s protection plans aim to cover anything that might go wrong with your laptop or desktop through normal use over the duration of the plan (excluding theft or intentional damage). So you can have peace of mind knowing your investment is protected in case you run into issues down the road. ## How Much Does A Walmart Laptop & Computer Warranty Cost? The cost of a Walmart protection plan varies depending on the original price of your laptop or desktop and whether you choose two or three years of coverage. Here are some example prices: - Laptops $100-$199.99: - 2 years: $40 - 3 years: $60 - Laptops $200-$299: - 2 years: $48 - 3 years: $72 - Laptops $400-$699: - 2 years: $56 - 3 years: $84 - Laptops $800-$1,499: - 2 years: $88 - 3 years: $132 - Desktop computers have similar tiered pricing. Generally, you can expect to pay an additional 10-20% of the device‘s original price for 2-3 years of protection coverage. To find pricing info for a specific model, check the Walmart website and look for the "Protection Plan Options" on the product page. You can view prices for 2-year and 3-year plans before adding the warranty to your cart. ## How Do I File A Walmart Laptop & Computer Warranty Claim? Filing a claim under your Walmart protection plan is simple. Just follow these steps: 1. **Have your receipt ready.** Make sure you have your original purchase receipt, as you‘ll need to provide the date of purchase, product info, and other details when starting your claim. 2. **Visit the warranty claims website.** Go to [https://walmart.allstateprotectionplans.com](https://walmart.allstateprotectionplans.com) and click "File a Claim" to get started. 3. **Create an account.** You‘ll provide some basic contact info to set up an account for managing your claim. 4. **Enter your product info.** Provide details like the purchase date, product name/model, and a description of the problem you‘re experiencing with the device. 5. **Confirm coverage.** The claims team will review your info and confirm your product is covered under the active protection plan. 6. **Ship your device (if required).** For certain issues like liquid damage, you may need to ship your laptop/desktop to an authorized repair center. They‘ll provide a prepaid shipping label. 7. **Get your repaired/replaced device.** The repair center will fix or replace your product and ship it back to you within the timeframe provided (usually 5-10 business days). The entire process is designed to be simple and hassle-free. Just have your purchase details handy and visit the website above to get started on your claim right away. ## How Long Is The Walmart Laptop & Computer Warranty Valid? Walmart protection plans for laptops and computers typically cover your device for either two or three years from the original date of purchase. When you add the plan to your cart, you can choose either 24 or 36 months of coverage based on your budget and desired length of protection. The coverage start date is the day you bought your laptop, desktop, or other device. So if you opt for a 2-year plan, you‘ll be covered for 24 months from your original purchase date. Or if you choose 3 years of coverage, your protection lasts for 36 months. Just be sure to note your expiration date so you can file any claims within that coverage window. ## What Damage Is _Not_ Covered Under The Walmart Warranty? While Walmart‘s protection plans are quite comprehensive, there are a few limitations to the coverage. The following types of damage are generally _not_ covered: - **Theft:** If your laptop or desktop is stolen, unfortunately the warranty does not apply. Always keep your device secure when not in use. - **Loss:** Similarly, if you simply lose or misplace your product, it is not covered. - **Intentional damage:** Protection plans do not cover intentional damage caused by the owner. - **Pre-existing conditions:** Any issues with the device that were present before you purchased the plan are excluded. - **Cosmetic damage:** This includes scratches, dings, dents that don‘t affect function. Outside of these limitations, you can feel confident your laptop or computer is covered for most incidents that occur through regular use over 2-3 years. But intentional damage, theft, and pre-existing issues are not included. ## Can I Return My Walmart Warranty If I Change My Mind? If you decide within the first 30 days of purchasing your protection plan that you want to cancel it and get a refund, no problem! Walmart offers a "30 Day Risk-Free Guarantee" on its laptop/computer warranties. As long as you are within that first 30 day window, you can return the plan for a full refund, no questions asked. After 30 days, you can still cancel and receive a prorated refund based on the portion of unused coverage remaining. So while the 30 day window is best, you have options if you later decide the protection plan is not needed. To request a refund of your Walmart protection plan cost, you simply need to bring your original purchase receipt to any Walmart store. Their customer service team can quickly process the refund. ## Does Walmart Repair Laptops & Computers In-Store? Unfortunately Walmart does not offer in-house repair services for laptops, desktops, or other complex electronics. However, by purchasing their protection plan, they guarantee a repair or replacement of your device through an authorized third-party repair center. When you file a claim online or over the phone, the warranty provider (Asurion) will walk you through the whole process. This includes diagnosing the problem, arranging any needed shipping, and getting your laptop or computer back to you in working order. So while you can‘t simply bring your faulty device into Walmart for a quick fix, the protection plan gives you access to specialized authorized repair facilities capable of handling more complex issues with laptops and PCs. ## How Does The Warranty Replacement Process Work? If the technicians at the authorized repair facility determine your laptop or desktop issue is not repairable, Walmart will replace the defective device under your protection plan. Here is how the replacement process works: - You‘ll be shipped a replacement product of similar features and specs to your original purchase. In some cases, it may be the identical make and model. - Once you receive the replacement device, you‘ll have 10 days to ship back your broken product in the prepaid box provided. - As long as you return the original laptop/computer, your replacement unit will be activated and fully functional. - There may be a "replacement fee" of $25-50 depending on your plan, which provides some compensation for the value of the broken product. - If you fail to return the defective unit within 10 days, your replacement may be deactivated and payment for the full retail cost may be processed. So in summary, you‘ll receive a comparable replacement product first, then return your original device to complete the swap. This minimizes downtime without a working laptop or computer. ## Is The Walmart Laptop & Computer Warranty Transferable To A New Owner? Unfortunately, Walmart‘s protection plans are not transferable to another person if you sell or give away your laptop or desktop computer. The original purchaser of the warranty is the only one who can file a claim, even if they no longer own the product. There is no way to transfer coverage to a new owner. This policy prevents issues that would arise if people were passing warranties around multiple times. It ensures only the original buyer can utilize the coverage they paid for. So if you do plan to sell or gift your device, be aware that the remaining warranty coverage does not transfer to the new owner. Make sure to factor that into the sale price or disclosures. ## Can I Extend My Walmart Warranty After The Initial Term? Walmart does not currently offer the ability to extend your protection plan beyond the original 2 or 3 year term you selected at purchase. Once your initial coverage period expires, unfortunately you cannot renew or add additional time. If your laptop or computer is reaching the end of your included warranty period but you want continued protection, you essentially have two options: 1. **Buy a new protection plan** when purchasing your next device. You can select an extended 3 year plan for maximum coverage. 2. Look into manufacturer extended warranty options. Many brands offer their own repair plans you can purchase separately to lengthen your coverage period. While not ideal, the inability to renew Walmart plans simply means you‘ll need to be proactive about your replacement coverage ahead of expiration. Plan your next warranty purchase accordingly. ## What Should I Do If My Issue Isn‘t Covered By The Warranty? Despite Walmart‘s generous protection plans, you may occasionally encounter a problem with your laptop or desktop that isn‘t covered for one reason or another. If this happens, don‘t panic! You still have options: - For software issues, running system diagnostics and trying technical troubleshooting could resolve the problem for free. Use online tech forums to find potential solutions. - Manufacturer warranties may provide some coverage beyond the Walmart plan expiration. Check with your device brand about any remaining coverage. - Local repair shops can often fix many common issues for an affordable price, even without a warranty. Get an estimate first. - As a last resort, replacing components yourself can be a cost-effective option for advanced users. Follow online tutorials carefully! With some persistence and creativity, many problems can be fixed without needing to buy an entirely new laptop or computer. Do some research before paying for expensive repairs or replacements. ## The Bottom Line Investing in a new laptop or desktop is a big purchase, so making sure your device is covered by a protection plan brings peace of mind. Walmart makes the process hassle-free and affordable. You‘ll be covered for everything from manufacturer defects to spilled drinks and power surges. Simply file a claim online to get your repair or replacement process started. Just be sure to buy the plan within your original 30 day return window, as you can‘t extend coverage later. And don‘t expect theft or intentional damage to be included. Otherwise, enjoy your new computer knowing you have comprehensive protection from Walmart! --- Source: [Walmart Laptop & Computer Warranty 2023 \(Claims \+ More\)](https://33rdsquare.com/walmart-laptop-computer-warranty/)