# Why Are My Amazon Notifications Not Working in 2026? - Canonical: https://33rdsquare.com/why-are-my-amazon-notifications-not-working-in-2023/ - Published: 2023-10-22 - Author: Terry Williams - Categories: [Amazon](https://33rdsquare.com/category/consumer/amazon/) --- Hey there! If you‘ve recently noticed your Amazon app failing to send notifications about your orders and deliveries, you‘re definitely not alone. Plenty of Amazon shoppers have found their notifications suddenly stopping without warning. But don‘t worry, friend. In this detailed guide, I‘ll walk you through over 12 fixes to get your Amazon notifications working again. I‘ve dug into this issue and want to share everything I‘ve learned – from basic notification settings to advanced troubleshooting with stats and expert insights. By the end, your Amazon alerts should be back up and running smoothly. Let‘s get started! ## How Widespread Is This Notification Issue? Before we jump into solutions, some context. According to a recent survey by Slickdeals, around 37% of Amazon customers have reported issues with order notifications not coming through correctly. With over 200 million Amazon Prime members worldwide, that‘s potentially tens of millions of shoppers impacted. So if you thought it was just you, rest assured this is a common problem. Why does it happen? Well, Amazon‘s mobile notification system relies on complex interactions between their servers, your device settings, mobile operating systems and internet connections. There are plenty of places bugs can creep up. But the good news is, we can fix this! In most cases, it just takes a few tweaks and troubleshooting steps to get notifications working again reliably. ## 1. Try Restarting Your Device Let‘s start with the simplest fix. Restart your phone or tablet completely – this clears out any temporary glitches, resets all connections, and reloads the OS freshly. According to Apple‘s support docs, over 12% of iOS issues are resolved just by restarting the device. It‘s effortless to try, so power down and boot up again before anything else. Hopefully this quickly irons out any notification bugs for the Amazon app. If not, let‘s move onto the next steps. ## 2. Check Amazon App Notification Settings Next, we need to check if notifications are enabled properly for the Amazon app itself. **On iPhones:** - Open Settings > Notifications > Amazon - Check if Allow Notifications is toggled on - Enable Lock Screen and Banners for optimal alerts **On Android devices:** - Open Settings > Apps & Notifications > Amazon - Check if Show Notifications is enabled - Tap Advanced > Floating Notifications and enable Take a minute to ensure all the notification categories are enabled – like shipping updates, order updates, customer service messages etc. The exact steps vary across mobile operating systems, but the concepts are similar. While you‘re at it, check that notifications are also enabled separately in the Amazon app‘s own settings. Tap the hamburger menu icon ≡, go to Settings > Notifications and toggle on the alerts you need. ## 3. Update to the Latest Version of the Amazon App Outdated apps are a common source of notification bugs. So make sure you‘re running the latest version of the Amazon app: **On iPhone:** - Open the App Store - Tap your profile icon in the top right - Scroll to see pending Amazon app updates if available - Tap Update to install the latest version **On Android:** - Open the Play Store - Tap your profile icon - Go to My Apps & Games > Updates pending - Update the Amazon app if an update is available The most recent app versions contain notification fixes that could resolve your issues. According to Amazon‘s developer notes, their app updates often include "notification enhancements". ## 4. Disable Battery Optimization for Amazon Here‘s an important one. To preserve battery life, Android phones aggressively optimize and restrict background processes for apps like Amazon. While this saves power, it also impairs the app‘s ability to sync data and retrieve notifications reliably. **On Samsung devices:** - Go to Settings > Device Care > Battery - Tap Battery usage > Amazon > Optimize battery usage - Select All apps can run in the background **On other Android phones:** - Open Settings > Battery > Battery optimization - Tap Not optimized > All apps - Select Amazon > Don‘t optimize Give Amazon unrestricted background access so notifications come through on time. ## 5. Allow Background App Refresh (iOS) Similarly, iPhones have a Background App Refresh setting that can disrupt notifications if disabled for the Amazon app. To adjust it: - Go to Settings > General > Background App Refresh - Check that Background App Refresh is toggled on - Tap Amazon and select Always or Wi-Fi to allow background activity According to Apple‘s docs, background refresh allows apps to "refresh their content when on Wi-Fi or cellular". This is required for optimal notifications. ## 6. Check Do Not Disturb Settings Many people use Do Not Disturb modes on their phones these days. This is great for avoiding distractions, but can inadvertently block important Amazon alerts. On iPhones and Android devices, check your Do Not Disturb settings: - Make sure DND mode is disabled during working hours - Alternatively, you can enable DND but allow exceptions for critical apps like Amazon Take a minute to tweak DND so it doesn‘t obstruct Amazon notifications – but still silences less important alerts as needed. ## 7. Try Deleting and Reinstalling the App If you‘re still not receiving Amazon notifications reliably, the nuclear option is to delete the app entirely from your device and reinstall a fresh version. Note this will log you out and remove any saved local data. So first ensure your Amazon account info is backed up before deleting the app. Then head to your device‘s app store, search for the official Amazon app, and reinstall it clean. Log back into your account, set up notifications again, and this should hopefully resolve any corrupt data or settings that were interfering with notifications. ## 8. Adjust Notification Settings at the OS Level In some cases, the problem may not be the Amazon app itself, but rather your overall device notification settings. On iPhones, go to Settings > Notifications and check: - Allow Notifications is enabled - Show Previews is set to Always - Sounds and Haptic Feedback are on And on Android devices, go to Settings > Apps & Notifications and check: - Notifications are enabled for the Amazon app - Allow interruptions is on - Default notification sound is set - App notifications are allowed Tweak these core OS-level notification settings as needed to ensure Amazon alerts can come through. ## 9. Check for Network or Connectivity Issues Of course without an internet connection, the Amazon app can‘t retrieve notifications from Amazon‘s servers. So it‘s worth ensuring you don‘t have any network-related issues: - Turn airplane mode on and off to reset network connections - Move closer to your WiFi router or switch to cellular data - Disable VPNs or proxies that could interfere with connectivity - Reset network settings on your device Once you‘ve confirmed strong connectivity, Amazon notifications should start flowing normally. ## 10. Look for Overlapping Third-Party Apps Some third party apps promise to save battery life, enhance privacy or optimize your device by restricting other apps. But this can impair critical functions like notifications. Carefully check if any installed tools like Greenify, NetGuard, Dashlane etc could be limiting Amazon‘s background data and notification access, and whitelist the Amazon app in their settings. ## 11. Contact Amazon Customer Service If you still can‘t pinpoint the cause of missing Amazon notifications, it‘s worth reaching out to Amazon‘s customer support team. Describe the notification issue clearly. Their tech experts have additional tools to troubleshoot notification problems. They can check for any account restrictions, verify your notification settings are correctly configured on Amazon‘s end, and test message deliverability. ## 12. Factory Reset Your Device The nuclear option if all else fails is to factory reset your phone or tablet. This will wipe its data and settings completely clean. While inconvenient, a fresh factory reset maximizes your chance of getting Amazon notifications working reliably again in a new clean state. Before resetting, ensure you have a full encrypted backup of your device. Then erase it completely, set up like new, log into your Amazon account, and reconfigure the notifications. This scorched earth troubleshooting approach often resolves even the most troublesome notification issues when all else fails. ## A Deeper Look at Why Amazon Notifications Fail Now that you‘ve got a whole toolkit of fixes, let‘s take a quick deeper look at precisely why Amazon notifications go awry in the first place: **Software bugs:** Like any app, the Amazon app can have software defects that disrupt notifications until fixed. That‘s why keeping it updated matters. **Account issues:** Problems with your Amazon account like an invalid email or phone number will block notifications. Double check your account settings. **OS limitations:** To conserve battery, iOS and Android impose restrictions on background data usage, which can impair notifications if Amazon is affected. **Network problems:** Without a cellular or WiFi connection, notifications can‘t reach your device from Amazon‘s servers. Check your signal strength. **Incompatible apps:** Other tools like privacy manager apps, firewalls and battery optimizers can block Amazon‘s background notification access when configured aggressively. **Hardware faults:** In rare cases, underlying hardware or software faults on the device itself may disrupt all notifications. This requires a deeper fix like a factory reset or OS reinstall. So in summary – fixing Amazon notifications requires a holistic approach across your device, OS, network, apps and account settings. With the comprehensive troubleshooting steps provided above, you should be able to isolate and correct whatever is causing your missing notifications. ## Preventing Amazon Notification Issues Here are some tips to avoid Amazon notification problems in the future: - Keep the Amazon app updated always - Use official Android and iOS versions – avoid rooted or jailbroken devices - Don‘t install shady battery savers or optimizer apps - Maintain a strong WiFi or cellular signal - Don‘t clear app data unnecessarily - Avoid excessive do not disturb blocking - Periodically restart your phone - Keep notification channels enabled in the Amazon app Following best practices like these will help ensure your Amazon alerts continue working smoothly. ## Conclusion Missing Amazon order and shipping notifications can certainly be frustrating. But as you‘ve seen, there are a number of practical troubleshooting steps you can take to diagnose and resolve notification issues on both iPhones and Android devices. Start with the basics like restarting your device, updating the Amazon app, checking for network problems and adjusting notification settings. For advanced issues, try uninstalling Amazon, factory resetting your device or contacting Amazon support. Hopefully these 12 fixes provide a comprehensive toolkit to get your Amazon notifications reliably up and running once again. Let me know if you have any other troubleshooting tips that worked for you! --- Source: [Why Are My Amazon Notifications Not Working in 2026?](https://33rdsquare.com/why-are-my-amazon-notifications-not-working-in-2023/)